ORR can simplify and streamline your monitoring through a single-source solution that embraces next-generation technology, being one of the first fire protection companies to offer Push Notifications. Our robust offering includes:

• Real-Time Monitoring - Receive instant alerts and notifications about your system with always-on surveillance of your fire protection infrastructure 
• Enhanced Visibility - Gain unparalleled visibility into the performance and status of your fire protection systems through our intuitive tools
• Compliance and Reporting - Access reports on system performance, maintenance activities, and compliance status with support from a UL & FM-approved central monitoring station, ensuring industry regulations and standards while simplifying the audit process
• Mobile App - Monitoring in the palm of your hand

There are eight key benefits to ORR Monitoring that make it the premier solution for your monitoring needs:

2-Ring Commitment:

• Answered within two (2) rings of alarm communication transmission 
• Dedicated intervention specialists to respond to alarms that matter most, reduce false alarms, and ensure business continuity
• Always-on monitoring customer service from ORR Protection

24/7 Site Monitoring:

• Guaranteed monitoring at all contracted sites
• 24 hours a day, 7 days a week, 365 days a year
• Leveraging 20+ years of experience in monitoring

Mobile App:

• Monitoring in the palm of your hand 
• AlarmAccount SMS automatically sends specified contacts a text message with a link to the web app after an alarm.
• Contact ID monitoring with device point ID is available on most systems
• Subscribers can cancel or request dispatch with ease
• CHAT: Subscribers can chat directly with emergency contacts in the app to relay important information about the incident
• ON TEST: Subscribers can place an account in or out of Test Mode to prevent accidental false alarms

Full Redundancy:

• Provide full redundancy when needed most
• 24 hours of backup power to ensure continuity of service

Customer Service:

• Highly trained and dedicated alarm agents
• Elite recruiting process
• Extensive training academy
• TMA Five Diamond Certification process
• Dedicated conversions team for hassle-free and stress-free onboarding and commissioning process

Geo-Diverse Locations:

• Fully redundant central stations located in Lake Forest, CA, and Irving, TX
• Strategic geographic placement to avoid total service disruption due to natural disasters, power shortages, or other external circumstances

UL & FM Approved:

• UL 827, UL 827A, & UL 827B approved
• FM approved

• Certifications and listings: CA (ACO7829), TX (B13486, ACR2919), IL (127.001717), NV (NV20071044222), TX (B13486, ACR2919), Al (1456), TN (2206), VA (11-7288), UT (7714529-6501), MI (3601207982), FL (EF20000505), OK (AC1035), AZ (21585-0), OR (0148), DE (2009102033, CSRSL-0038), AR (CMPY0002994), MD (107-1445), and NYFD Approved

After-Hours Tech Support:

• Available support for addressing monitoring faults
• Support for mobile AlarmAccount SMS app

Make the switch to reliable cellular fire monitoring from ORR.
ORR Protection offers a more reliable and cost-effective fire monitoring service. We install, test, inspect, commission, and onboard cellular alarm communicators designed for UL commercial fire installations. These communicators are connected to a state-of-the-art central station for 24/7, reliable monitoring. With cellular technology, our central monitoring stations promptly detect communication failures, significantly improving POTS lines that perform only once-a-day checks.

Cellular alarm communicators operate on their own secure wireless network with dual-SIM capability for primary communication paths. This simplifies installation, testing, and integration with ORR Protection's central monitoring stations and offers many monitoring benefits, including push notifications. 

Upgrade from costly POTS lines today. 

Whether you require an IP dialer or cellular communicator, we will facilitate a seamless and economical transition to the latest mission-critical fire protection monitoring technology. ORR Protection's comprehensive fire monitoring services include system upgrades and notification to relevant authorities, ensuring compliance with regulatory requirements.